Refund Policy

Thank you for using Prominder. We value your satisfaction and strive to provide a great user experience. If you are not entirely satisfied with your purchase of our premium service, we’re here to help.

Refund Eligibility

To be eligible for a refund, you must meet the following criteria:

Request Period: You must submit a refund request within 3 days from the date of your initial purchase.

Payment Method: Refunds will be issued to the original payment method used for the purchase. If this is not possible, refunds will be made via check or another method at our discretion.

Refund Process

To request a refund, please follow these steps:

Contact Support: Send an email to our customer support team at [email protected] with your refund request.

Provide Information: In your email, include the following information:

Your name and email address associated with your Prominder account.

The reason for your refund request.

Review and Approval: We will review your request and notify you of the approval or rejection of your refund within 3 days.

Refund Issuance: If your request is approved, we will initiate the refund process. Refunds may take 3 business days to be processed and reflected in your account.

Non-Refundable Items

Please note that the following items are non-refundable:

Subscriptions that have already been partially or fully used.

Refund requests submitted after the specified request period.

If you have any questions about our Refund Policy, please contact us at [email protected]